Can I get a refund on my purchase?
Yes, ask for a refund where you bought Qaf Pro or Qaf Max: from us for website purchases, Apple for App Store purchases, or Google for Google Play purchases.
- Bought on the website: email us at contact@qaf.ai from the address on your account, and tell us the date of the purchase.
- Bought in the iPhone app: ask Apple at reportaproblem.apple.com. Apple’s guide Request a refund for apps or content that you bought from Apple has the steps.
- Bought in the Android app: ask Google at Google Play refunds.
Apple and Google decide whether to approve refund requests for purchases made through their stores.
A refund does not cancel your subscription. To stop the next charge, follow How do I cancel my subscription?.