Me ya sa Qaf ke nuna tsarin kyauta bayan na biya?
Shiga asusun Qaf da ka sayi Pro da shi, sannan ka sake loda shafin yanar gizon ko ka zaɓi Restore a manhajar. Idan har Qaf yana nuna tsarin kyauta, ka aiko mana da imel a contact@qaf.ai.
Qaf Pro na wannan asusun ne kaɗai, kuma Qaf na iya ɗaukar ɗan lokaci kafin ya nuna sabon saye.
Duba asusun da ka shiga
Buɗe Settings (a shafin yanar gizo, daga menu na asusu; a manhajar kuma, daga Open chat history), sannan Profile, ka duba Email. Idan ba imel ɗin da ka biya da shi ba ne, ka fita (Log Out a shafin yanar gizo, Sign Out a manhajar), sannan ka sake shiga:
- Google: zaɓi asusun Google da ka biya da shi. Idan Google ya zaɓi wani asusu ba tare da tambayarka ba, ka fara fita daga Google.
- Apple: zaɓi Continue with Apple. Idan ka zaɓi Hide My Email, Qaf zai nuna adireshin da ya ƙare da @privaterelay.appleid.com maimakon ainihin imel ɗinka.
- Email: shigar da adireshin da ka yi amfani da shi wajen sayen Pro.
Idan ka shiga da wani adireshin imel na daban, kamar wani asusun Google ko Apple’s Hide My Email, Qaf zai ƙirƙiri wani asusun kyauta na daban. Idan ba za ka iya shiga asusun da ka biya da shi ba, ka aiko mana da imel a contact@qaf.ai.
Sabunta tsarinka
Yanar gizo
- Sake loda shafin.
- Buɗe menu na asusu (sunanka a mashigin gefe).
- Zaɓi Settings.
- Zaɓi Billing. Za a nuna tsarinka tare da kwanan wata.
Idan babu Billing a cikin Settings, kuma menu na asusu yana nuna Try Pro ko Try Pro for Free, har yanzu Qaf yana ganin tsarin kyauta a wannan asusun. Idan Qaf ya nuna Your subscription details are still syncing., zaɓi Check again.
Manhajar waya
Ka fara ne kana cikin asusunka a manhajar Qaf.
- Rufe manhajar Qaf sannan ka sake buɗe ta.
- Zaɓi Open chat history.
- Zaɓi Settings.
- Zaɓi Try Pro ko Try Pro for Free.
- Zaɓi Restore. Qaf zai nuna Your Qaf Pro purchase was restored.
Idan mataki na 4 ya nuna Billing maimakon haka, zaɓe shi. Idan Qaf ya nuna Your subscription details are still syncing., zaɓi Check again. No active purchases were found. yana nufin Apple ID ko asusun Google da ke wannan wayar bai sayi Pro ba. Idan kana biyan Qaf Max, ka aiko mana da imel a contact@qaf.ai.
Aiko mana da imel
Aiko mana da imel a contact@qaf.ai idan har Qaf yana nuna tsarin kyauta, ko yana nuna We couldn’t link your store subscription to this account. Please contact support. Idan biyan kuɗi bai yi nasara ba, ka aiko mana da imel kafin ka sake saya domin mu bincika. Ka haɗa da:
- imel ɗin da aka nuna a Profile
- inda ka sayi Pro: shafin yanar gizo, App Store, ko Google Play
- rasit ɗinka ko lambar odarka (lambobin odar Google Play suna farawa da GPA.)